Terms of service

Sheweetie.com

Last updated on October, 26, 2026

These Terms and Conditions govern your access to and use of Sheweetie.com and your purchase of products from Cobb & Company, LLC doing business as Sheweetie.com. Throughout these Terms, “Sheweetie,” “we,” “us,” and “our” refer to Cobb & Company, LLC. “You” refers to any visitor, customer, or other user of the website.

By accessing the website, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website.

1 Eligibility and Account Responsibility

You must be legally capable of entering into a binding agreement in your jurisdiction to make a purchase. If you create an account, you must provide accurate information, maintain the confidentiality of your credentials, and accept responsibility for activity conducted through your account. Notify us promptly of suspected unauthorized use.

2 Products and Jewelry Information

We strive to describe and display our jewelry accurately. Screen settings, photography, lighting, hand finishing, natural materials, gemstone characteristics, plating, and manufacturing variations may cause products to differ slightly from website images or descriptions. Natural stones may vary in color, pattern, inclusion, size, and appearance. These variations are not necessarily defects.

Dimensions, weights, chain lengths, ring sizes, stone weights, metal content, plating, and other specifications are approximate unless expressly stated otherwise. Product availability is not guaranteed, and we may discontinue or modify products without notice.

Jewelry may contain metals, alloys, plating, adhesives, stones, or other materials that can cause sensitivity or allergic reactions in some individuals. Review product descriptions and consult an appropriate professional if you have known sensitivities. Discontinue use if irritation occurs. Jewelry is not intended for children unless specifically identified as such. Small components may present a choking hazard.

3 Jewelry Care

Plating and finishes may wear, fade, tarnish, scratch, or change with time and use. Exposure to water, perspiration, cosmetics, perfumes, lotions, cleaning chemicals, chlorine, salt water, heat, impact, and improper storage may accelerate wear. Follow any care instructions included with the product. Ordinary wear, accidental damage, misuse, and failure to follow care instructions are not manufacturing defects.

4 Prices Taxes and Promotions

Prices are displayed in the currency shown at checkout and may change without notice. Taxes, shipping charges, duties, and other fees may be added as required. You are responsible for customs duties, import taxes, brokerage fees, or similar charges unless we expressly state otherwise.

Promotional codes, discounts, gifts, and special offers may be subject to separate terms, expiration dates, exclusions, quantity limits, and availability. Unless stated otherwise, promotions cannot be combined, exchanged for cash, or applied retroactively.

5 Orders and Acceptance

Your order is an offer to purchase. An order confirmation acknowledges receipt but does not necessarily constitute acceptance. We may accept, reject, limit, or cancel an order for reasons including product unavailability, pricing or description errors, suspected fraud, payment issues, geographic restrictions, or limits on quantities. If we cancel an order after payment, we will issue an appropriate refund to the original payment method.

You are responsible for reviewing your order, sizing, personalization details, billing information, and shipping address before submission. Contact us promptly if you discover an error. We cannot guarantee changes after processing begins.

6 Payment

Payments are processed through Shopify or other authorized payment providers. By submitting payment information, you represent that you are authorized to use the selected method and authorize the applicable charges. We may use fraud-screening tools and request additional verification.

7 Shipping Delivery and Risk

Shipping estimates are not guarantees. Delays may occur because of carriers, weather, customs, inventory, address errors, holidays, or events outside our reasonable control. Our current Shipping Policy is incorporated into these Terms.

Responsibility for loss or damage transfers as provided by applicable law and the selected shipping arrangement. Inspect packages promptly and contact info@sheweetie.com if an item arrives damaged, defective, incomplete, or incorrect. Keep the product, packaging, photographs, and shipping materials while the claim is reviewed.

8 Returns Refunds and Exchanges

Returns, exchanges, refunds, and exclusions are governed by our Return and Refund Policy which is incorporated into these Terms. Certain items may be final sale or ineligible for return, including personalized, engraved, custom-made, worn, altered, damaged, hygiene-sensitive, clearance, or gift-card items, as permitted by law.

Nothing in these Terms limits any nonwaivable consumer rights provided by applicable law.

9 Gift Cards

If offered, gift cards are subject to the terms presented at purchase and applicable law. Gift cards are not redeemable for cash except where required by law. Protect gift-card codes because we may be unable to replace cards used without authorization.

10 Reviews and User Content

If you submit a review, photograph, testimonial, comment, or other content, you represent that you have the necessary rights and that the content is truthful, lawful, and does not infringe another person’s rights. You grant Cobb & Company, LLC dba Sheweetie.com a nonexclusive, worldwide, royalty-free, sublicensable license to use, reproduce, adapt, publish, display, and distribute that content for operating and promoting our business, subject to applicable law and our Privacy Policy.

We may moderate or remove user content, but we are not obligated to do so. You may not submit unlawful, deceptive, defamatory, threatening, obscene, infringing, malicious, or privacy-invasive content.

11 Intellectual Property

The website and its content, including the Sheweetie name, logos, text, product photographs, graphics, designs, page layouts, and software, are owned by or licensed to us and are protected by intellectual property laws. No content may be copied, reproduced, modified, distributed, sold, or commercially exploited without prior written permission, except as allowed by law. No license to use any trademark is granted by your use of the website.

12 Prohibited Uses

You may not use the website to violate law or another person’s rights; submit false information; interfere with security or operation; introduce malware; scrape, crawl, harvest, or extract data through unauthorized means; impersonate another person; attempt unauthorized account access; conduct fraudulent transactions; resell website access; or use the website in a manner that could damage Cobb & Company, LLC dba Sheweetie.com or its customers.

13 Third Party Services and Links

The website may use or link to services operated by Shopify and other third parties. We do not control and are not responsible for third-party content, availability, security, terms, or practices. Your use of those services may be governed by separate agreements.

14 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT A WARRANTY CANNOT LAWFULLY BE DISCLAIMED. THIS SECTION DOES NOT LIMIT ANY EXPRESS WRITTEN PRODUCT WARRANTY OR NONWAIVABLE CONSUMER RIGHT.

15 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SHEWEETIE AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY ARISING FROM THE WEBSITE, PRODUCTS, OR THESE TERMS.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR A CLAIM RELATING TO A PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID FOR THAT PRODUCT, AND OUR TOTAL LIABILITY FOR ANY OTHER CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO SHEWEETIE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not permit certain exclusions or limitations, so portions of this section may not apply to you.

16 Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Cobb & Company, LLC dba Sheweetie.com and its owners, officers, employees, affiliates, and service providers from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, violation of another person’s rights, or content you submit. This obligation does not apply to the extent a claim results from our own unlawful conduct.

17 Governing Law and Disputes

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except where the law of your residence provides mandatory protections that cannot be waived. Any dispute not resolved informally will be brought in a court of competent jurisdiction located in Hawkins County, Tennessee, unless applicable law requires otherwise.

Before filing a claim, please contact info@sheweetie.com and provide a reasonable opportunity to resolve the matter. Nothing in this section prevents either party from seeking appropriate relief in small-claims court or from reporting a matter to a government agency.

18 Electronic Communications

You consent to receive order confirmations, notices, disclosures, and other communications electronically. Electronic communications satisfy legal requirements that communications be in writing, subject to applicable law. Marketing communications are governed by your consent choices and may be withdrawn as described in our Privacy Policy.

19 Changes to the Website and Terms

We may modify the website or these Terms from time to time. Updated Terms will be posted with a revised date. Changes apply prospectively unless otherwise stated or required by law. Continued use after the effective date of revised Terms constitutes acceptance of those revisions.

20 Suspension and Termination

We may suspend or terminate access to the website when reasonably necessary to protect the website, comply with law, prevent fraud or misuse, or enforce these Terms. Provisions that by their nature should survive termination will remain effective.

21 Severability Waiver and Assignment

If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, financing, reorganization, sale, or transfer of our business or assets.

22 Entire Agreement

These Terms, the Privacy Policy, the Shipping Policy, the Return and Refund Policy, and any product-specific terms constitute the entire agreement between you and Cobb & Company, LLC dba Sheweetie.com, concerning the website and purchases, except for any separate written agreement signed by us.

23 Contact Information

Questions about these Terms may be directed to:

Cobb & Company LLC
dba Sheweetie.com
130 Murphy Drive
Bulls Gap, TN 37711

Email: info@sheweetie.com